Privacy Policy
Last updated: 27 October 2026
1. Who We Are
We Are Not Different CIC is committed to protecting your privacy and handling your personal information responsibly. This policy explains how we collect, use and protect your information when you visit our website or contact us.
2. Information We Collect
We may collect information you provide through contact forms, email, telephone, volunteer applications or donations. This may include your name, email address, telephone number and other information you choose to share with us.
3. How We Use Your Information
We use your information to respond to enquiries, manage volunteering and donations, improve our website and services, and meet our legal obligations.
We use Google Analytics to understand how visitors use our website and Google Search Console to monitor our website’s performance in Google Search.
4. Donations and Payment Processing
Online payments and donations are processed securely through SumUp, our payment gateway provider. Payment information is handled by SumUp in accordance with its privacy policy and applicable security requirements. We do not store full payment card details on our website.
5. Sharing Your Information
We do not sell your personal information. We may share relevant information with service providers, including Google and SumUp, where necessary to operate our website, analyse website performance or process payments, and where legally permitted or required.
6. Cookies
Our website may use cookies and similar technologies to support website functionality and analyse visitor activity. Where required, we will request your consent before using non-essential cookies. You can also manage cookies through your browser settings.
7. How We Protect Your Information
We take reasonable steps to protect personal information against unauthorised access, loss, misuse or disclosure.
8. How Long We Keep Your Information
We retain personal information only for as long as necessary for the purposes for which it was collected, including applicable legal, financial and reporting requirements.
9. Your Privacy Rights
Under applicable data protection law, you may have the right to access, correct or request deletion of your personal information, restrict or object to certain processing, and withdraw consent where applicable.
10. Third-Party Websites
Our website may contain links to external websites. We are not responsible for their privacy practices and encourage you to review their privacy policies.
11. Contact Us
If you have questions about this Privacy Policy or how your personal information is handled, please contact us:
We Are Not Different CIC
Email: info@wearenotdifferent.org
Telephone: 020 3006 1730
Website: https://www.wearenotdifferent.org/
